Refund and cancellation policy
Last updated September 26, 2026
Cancel anytime. Here is exactly how cancellations, the free trial and refunds work.
Free trial
Your first 3 days are free. You pay $0.00 today and can cancel any time before the trial ends from Plan & billing in the app. If you cancel in time, you are not charged.
How to cancel
Open the app, go to Plan & billing and choose Manage billing. Cancel there in a few clicks, without contacting anyone. Your plan stays active until the end of the period you already paid for, then it stops renewing. Your posts and history stay in your account.
Do you offer refunds?
Refunds are not automatic or guaranteed. We study each request on a case-by-case basis and decide based on the situation. Contact us within 7 days of purchase if you want to ask for one.
After 7 days
Payments are billed in advance. Past that window we do not refund partial periods, but you can cancel at any time and keep access until the end of the period you already paid for.
Charged by mistake?
If you were charged after cancelling, or you see a duplicate or unexpected charge, write to support@rocketito.com within 30 days and we will fix it or refund it.
Consumer rights
If you live in the EU, UK or another region with mandatory consumer rights, those rights are not affected by this policy.
How refunds are paid
Approved refunds go back to the original payment method through Stripe and usually appear within 5 to 10 business days, depending on your bank.
Contact
Need help with billing? Write to support@rocketito.com.
